Online
publishing:
focus on content and structure
By Robert MacKenzie
The Publisher
ATLANTA, GA - About two years ago, as new technologies started making it
easier for newspapers to build their Internet presence, everyone was
focused on the need to be there. Papers were busy putting up a Web site
that looked good and put their paper on the map of the World Wide Web, and
not many stopped to consider the future of the Web.
In the time since then, technology has continued to improve. Likewise,
community newspapers have done what their associations have been telling
them to do: they've been taking steps to secure their franchise on the Web
by registering community domain names, linking local groups and
organizations from their sites, and striving to include more than just a
re-hash of their weekly print stories on the newspaper's Web site.
Now, as we head into the new millennium, the experts are saying that
newspapers need to do even more in order to establish their place in
tomorrow's new media world. The key to it all, they say, is structure.
John Bennett, development manager with Cahners Business Information,
believes structure is the most important element to consider when
developing a Web presence - not presentation.
Bennett was one member of a panel discussion on the topic of technology at
the recent Editor & Publisher magazine Interactive Newspapers Conference in
Atlanta, Georgia.
"Forget about the presentation," Bennett says. "Focus on content and
structure."
Along with his fellow panelists, Bennett feels traditional publishing
systems make multi-publishing opportunities prohibitive to newspapers -
especially smaller ones - because of the enormous amount of time involved
in re-formatting content. By giving some forethought to how the information
can be used, and then developing an efficient system for managing that
content, Bennett says newspapers are in a position to secure their future
online.
Newspapers need to structure all of their content (stories, photography,
graphics, etc) in a central database format, more like a library card
catalogue than a bookshelf.
Changing technology is also making it easier for newspapers to accomplish
this goal, Bennett says, and the new common language for publishing on the
Internet will be the XML language, he adds.
"Where we want to be is content authoring and editing to a central
repository,Ó Bennett says. "From there it can be sent out in any format
- be it print, Web or whatever - with little work."
Newspaper publishers have to balance the need to keep the additional
workload of the Internet down, but at the same time providing additional
value to their new audience on the Web.
In the early days, most newspapers simply "re-purposed" their print content
for their Web site edition. Many papers still follow the mantra that their
online edition is simply a highlights of the print version that provides
information about the publication to a potentially wider audience than the
paperŐs regular readership.
Readers Demand More
Fortunately, newspapers are now waking up to the fact that Web site readers
want more from them than just a re-printing of the week's top print
stories. Many publications are answering that demand by providing
Web-specific content that gives their Internet readers the added value
they're looking for.
But that's not to say that print content shouldn't be on the Web; it just
shouldn't be used there in the same way it is on paper. "Your value is
packaging to give context," Bennett explains. To prepare for this, he says
there needs to be an editorial revolution in self-perception, meaning
newspapers need to shed the idea that their content has only one purpose.
At the moment, most publishers are hesitant to unleash their Web
developments to their fullest potential for fear that it may diminish the
importance of the print product. From Bennett's point of view, every new
medium is important, and we need to shed that idea in order to develop new
media opportunities fully.
Integrita's John Freed, another panelist at the Interactive Newspapers
Conference, says the philosophy is "write once, publish many."
Like Bennett, he feels the way to do this is better cross-media management,
which results in more rapid time to market. This is critical, Freed says,
and newspapers need to start looking at these solutions quickly to avoid
being left in the dust by their new competitors on the Internet.
For smaller newspaper operations, he says the need to minimize the time it
takes staff to modify content for different mediums, and also the training
and maintenance involved with whatever system solution they choose to
accomplish this. Freed says there are plenty of solutions out there right
now that can take the original format and quickly modify it for the Web, or
removing the tags from a Web story so that it can be published in print or
some other format, such as e-mail.
"The question you always have to ask when talking to a vendor is not 'how
much is it going to cost?' but 'how much will it cost me down the road?'"
he says.
While all of these ideas may seem somewhat far-fetched to community
newspaper publishers, we know the Internet is not going away, and we also
know that other new mediums will emerge in the coming years. The question
of whether or not print will ever die is arguable, but nevertheless, the
way newspapers serve their communities is changing, and now is the time for
publishers to be thinking about where their newspapers will be in the
future, and taking steps to make sure they get there.
Dale Peskin, vice-president of interactive media, A.H. Belo Corp., sums it
up this way: "This is not a hobby for us in the newspaper business. There
is a new business model emerging, and we need to figure it out."
This new business is not, Peskin says, going to be banner advertising on
the Web, which amounts to another way of mirroring a newspaper's print
content online.
"I think that we're going to be creating a special experience for
advertisers based on who their audience and their customers are and how
they want to reach them," he says. "I think that where media companies need
to go is to focus on new kinds of relationships with advertisers, not just
one where we're a bulletin board for their ads, but where we can offer a
range of services that connect them with their audience."
For community newspapers, Peskin wonders if there are new ways to find
profitability through online notification, couponing, memberships in online
clubs, and online coupons that can drive people into the shops of their
advertisers. Such community-based Web sites make a lot of sense, he says,
and building these kinds of partnerships will help newspapers secure their
place in tomorrow's e-commerce world.
See Also: